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Payment Gateway & Legal Policy Compliance

Privacy Policy

UGPURE Health Nutraceuticals Pvt. Ltd. is committed to protecting your privacy and ensuring maximum security for your personal and financial information.

Entity: UGPURE Health Nutraceuticals Pvt. Ltd.
Brand: Pure Prime Nutrition
Last Updated: August 2026

1. Legal Framework & Information Technology Compliance

This Privacy Policy is published in accordance with Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under the Information Technology Act, 2000 of India.

2. Information We Collect

When you interact with www.pureprimenutrition.com or purchase products, we collect the following essential information:

  • Personal Contact Information: Name, phone number, email address, billing address, and delivery address.
  • Transactional Information: Products purchased, order value, payment status, GST number (if applicable for business invoicing).
  • Technical Data: IP address, browser type, device identifiers, and site interaction cookies.

3. Payment Gateway Security (PCI-DSS)

PCI-DSS Compliant Infrastructure

All online payment processing is handled exclusively through tier-1 PCI-DSS Level 1 certified payment aggregators (e.g. Razorpay, Cashfree, PhonePe, Stripe). UGPURE Health Nutraceuticals Pvt. Ltd. NEVER stores card numbers, CVVs, net banking credentials, or UPI PINs on our servers.

4. How We Use Your Information

Your data is strictly utilized for legitimate business operations:

Order Fulfillment:Processing orders, printing shipping labels, and delivering packages via courier partners.
Customer Care & Updates:Sending shipment tracking alerts, order status updates, and responding to support tickets.
Fraud Prevention:Detecting unauthorized transactions and maintaining platform integrity.
Legal Compliance:Fulfilling statutory tax, GST invoicing, and accounting obligations.

5. Data Protection & Zero Third-Party Selling

We maintain strict confidentiality protocols. We DO NOT sell, rent, trade, or monetize customer data to third-party marketing companies. Data is shared only with authorized partners (e.g. logistics providers like BlueDart/Delhivery and payment processors) strictly to execute your order.

6. Your Rights & Grievance Officer

You have the right to request access to, correction of, or deletion of your personal data stored with us. For data requests or privacy concerns, please contact our designated Grievance Officer:

Grievance & Privacy Officer: Compliance Dept.

Entity: UGPURE Health Nutraceuticals Pvt. Ltd.

Email: Info@pureprimenutrition.com

Address: B Wing, Twin Arcade, 102-A, Military Rd, Sankara Nagar, Marol, Andheri East, Mumbai 400059

Have questions about this policy?

Our legal & support teams are ready to assist you 6 days a week.

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